I was having a conversation with a fellow coach yesterday about how different people behave in recent times here in Hong Kong (where I am based at the moment of writing this). There are so much fears and worries revolving the Covid-19 virus and how bad the situation is...

No matter how conscientious a communicator you are, you can still come across people who leave you feeling like your day has been ruined.  Before you start huffing and puffing about the latest encounter with a difficult person, read this! Lately, I have been out and ab...

Recently I have been asked in real life and on Quora several questions which basically come down to basically this: what is the best way to “connect” with another person. Being a coach, my answer is naturally going to be a question. I asked them this question “What do...

Introverts even ambiverts like to have a few intimate friends and lead a quieter life so when it comes to their social life, an active one would seem contradictory at first.  But did you know it is absolutely possible for both to coexist? As with most things: Bala...

So we are coming up to the end of the year and while most of you may be happy to be spending time with your loved ones, a big group of you out there, perhaps more so in Asia, may be dreading questions in family gatherings or annual company dinners.  They range from "Wh...

A short story about an ego that grew too big and some questions for you to reflect on.

Tommy the tennis racket was too important for his colleagues, until he needed some support…

Tommy the tennis racket bubbled with excitement when he realized he was finally leaving his...

How often do you consider carefully the words you say? Whether in business or social context, being impeccable with your word means that you hold yourself to the highest standard when you speak. Words make worlds and if the words you speak are precise, kind and truthfu...

Few of us actually consciously choose our communication style. This was often learnt in childhood. Usually we quickly adopt a style of communication that accommodates our comfort level. The good news is: Even if you have the conversational skills of someone raised by w...

Despite massive literature has written about interpersonal conflicts and the fact that humankind has a history spanning thousands of years built literally on top of this, one question never fails to pop up: How do we resolve these annoying and time sucking conflicts be...