I was having a conversation with a fellow coach yesterday about how different people behave in recent times here in Hong Kong (where I am...

No matter how conscientious a communicator you are, you can still come across people who leave you feeling like your day has been ruined....

Recently I have been asked in real life and on Quora several questions which basically come down to basically this: what is the best way...

Introverts even ambiverts like to have a few intimate friends and lead a quieter life so when it comes to their social life, an active...

So we are coming up to the end of the year and while most of you may be happy to be spending time with your loved ones, a big group of...

A short story about an ego that grew too big and some questions for you to reflect on. Tommy the tennis racket was too important for his...

How often do you consider carefully the words you say? Whether in business or social context, being impeccable with your word means that...

Few of us actually consciously choose our communication style. This was often learnt in childhood. Usually we quickly adopt a style of...

Despite massive literature has written about interpersonal conflicts and the fact that humankind has a history spanning thousands of...